What You'll Find in These FAQ Sections
This page addresses the specific questions we receive most often from people opening accounts, moving money, and navigating eligibility by state. Each answer describes the actual process — not a pointer to another page. For deposits, we walk through the PayPal, Venmo, and Play+ prepaid card flow. For withdrawals, we cover identity verification and how funds route back to your wallet. Account
questions cover login steps, two-factor authentication, and how to update your details. State eligibility comes up constantly, so we address that directly: access depends on where you are and what local law permits in your state. If you're in New York and wondering whether your state qualifies, start with that section. We update these answers when our processes change, so check back
if something looks different from what you remembered.
- PayPal
- Venmo
- Play+ Prepaid
- State Law Applies